Georgia Charter Schools Association

Connections Academy – Credit Recovery Specialist (Virtual Education)

Title Credit Recovery Specialist, 2013-2014 School Year
City Duluth
State GA

Company Summary

Connections Education is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12.  Connections Education is committed to expanding quality education through technology and helping students achieve both academic and personal success.

Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy.  In the 2012-13 school year, 24 Connections Academy virtual public schools will operate in 22 states and expect to serve more than 45,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. 

Georgia Connections Academy is a tuition-free, full-time virtual school, authorized by the Georgia Charter Schools Commission. Our mission is to maximize academic achievement for students in grades K–12 throughout the state of Georgia who need an alternative to the traditional classroom. Georgia Connections Academy fulfills the intent of the Georgia legislature in the Charter School Law to “increase student achievement through academic and organizational innovation” by reaching students for whom a cutting-edge virtual approach provides the best pathway to school success. Connections Academy is a division of Connections Education, which is accredited by AdvancED.

Position Summary and Responsibilities

Working from our office in Duluth, Georgia, the Credit Recovery Specialist will virtually assist students and parents/learning coaches with requirements for participating in Georgia Credit Recovery, scheduling of credit recovery courses, and will be the initial point of contact for student concerns that span course failure at the high school level.  The Credit Recovery Specialist will become an expert on course and credit requirements for high school students. 

The Credit Recovery Specialist will be responsible for the successful completion of the following tasks: 

·         Advise students and families related to academics;

·         Assist students and parents with the high school course selection process according to specific state credit requirements and student needs and interests. 

·         Advise students with issues related to dropping courses and changing schedules for courses that involve Georgia Credit Recovery, seeking support as needed, while ensuring that the school’s course selection and drop policies are adhered to;

·         Review student transcripts and the entry of credits into the online transcript system;

·         Follow procedures to ensure that Connections Academy transcripts are accurate and up-to-date;

·         Manage student performance and participation data associated with Georgia Credit Recovery coursework;

·         Work with school teams to identify and help families access school and community resources;

·         Participate in the development of crisis prevention and management plans for the school and serve as a key member of the Response to Intervention Team for grades 9 – 12;

·         Travel throughout the state proctoring assessments for Credit Recovery students;

·         Oversee and maintain the Personal Learning Plan (PLP) for students;

·         Implement efforts to secure complete and accurate records for Georgia Connections Academy students;

·         Support families through the school withdrawal process, assisting with data collection regarding withdrawal;

·         Report and refer critical incidents that jeopardize student well-being as obligated by law, administrative regulations, or ethical standards.  Stay abreast of all state regulations relating to incident reporting and documentation;

·         Assist teachers when students enroll mid-semester, making sure that teachers receive guidance on integrating the students into their coursework, and ensuring that previous grades, credits, and evaluations are handled appropriately;

·         Communicate with the Curriculum Team to ensure that curriculum offerings meet state requirements;

·         Support professional development activities for teachers and school staff members;

·         Assume teaching and grading duties as necessary; and

·         Other duties as assigned. 


·         Georgia teacher certification in a secondary content area or grade level; 9 – 12 mathematics preferred

·         Background in school counseling, preferred

·         Strong technology skills (especially with Microsoft Office products)

·         Excellent communication skills, both oral and written

·         Customer focused approach

·         Excellent attention to detail and organizational skills

·         High degree of flexibility

·         Team player with demonstrated leadership skills

·         Demonstrated ability to work well in fast-paced environment

·         Willingness to travel frequently (will require overnight travel)

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